Delete your account
You can request deletion of your MTZ Studio account and associated personal data by email. You do not need to reinstall or sign in to the app.
How to submit a request
- Email contact@gokhas.site from the email address associated with your account.
- Use the subject MTZ Studio account deletion and state that you want your account and associated personal data deleted.
- We may contact you by email to verify account ownership. If you cannot access your account email, contact us for help.
Prepare deletion request email →
This link opens a draft in your email app. You must send the email to submit your request. If the link does not open, use the address above in your preferred email service. Never send passwords, verification codes, identity documents or payment card details.
Processing time and deleted data
We process and respond to requests as soon as possible and within 30 days of receipt. Accepted requests revoke sessions and delete the Firebase account, email and account profile, account-linked usage and acceptance records, and PRO/access records. You will lose access to the account and its associated PRO entitlement.
Records that may be retained
Limited purchase verification and deletion-request records needed for fraud prevention or purchase disputes are retained for up to 90 days after account deletion, then deleted or irreversibly anonymized. A specific legal obligation or ongoing dispute may require limited records to be kept longer; we explain the reason and applicable period in our response. These records are not used for advertising.
Device files and Google Play purchases
MTZ files, wallpapers and editing projects are not uploaded to our backend. Account deletion does not remove these files from your device. Google Play retains its own payment records under its policies.
Account deletion does not automatically refund purchases or cancel subscriptions. You can manage any subscription separately in Google Play; cancellation is not a prerequisite for requesting deletion.